SUPPORT

📲 Easy One-Tap eSIM Installation

※ Make sure your phone is connected to Wi-Fi before installing your eSIM.

※ Open the QR code email on the phone where you will install your eSIM.
Tap the Install button for iPhone or Android.

✉️ Example of eSIM QR Code Email

※ One-tap installation requires iPhone iOS 17.4+ or Android 10+.

※ If the Install button doesn’t work,
use the QR code scanning method below.

iOS (iPhone)

Android Phone

*Label of the eSIM: Korea

Primary SIM: SIM 1(USA Phone)

How to activate eSIM in Korea

※ When you arrive in South Korea, please change your phone settings to activate the eSIM.

iOS (iPhone)

Android Phone

✓ Go to Settings → Cellular

1. Turn On the eSIM for Korea (listed as Secondary or Korea)
* If you do not want roaming service:
2. Turn Off your main line (Primary)

After setup, please restart your phone 3 to 4 times

Set these options to your Korea eSIM:

Default Voice Line: Secondary or Korea ✓
Cellular Data: Secondary or Korea ✓
iMessage & Facetime: Secondary 또는 Korea ✓

* If you do not want roaming service:
Go to ‘Cellular Data’ and turn Off ‘Allow Cellular Data Switching’

✔ Go to Settings → Connections → SIM Manager

1. Turn On the eSIM 1 to be used in Korea

2. Set Primary SIM to eSIM 1 (Korea line)

* If you do not want roaming service:
3. Turn Off SIM 1 (main SIM)

After setup, please restart your phone 3 to 4 times

* If you do not want roaming service:
Go to ‘Mobile Networks’ and turn Off ‘Data Roaming Access’